RCI Business Intelligence Dashboards Performance

Incident Report for Keysight Eggplant

Resolved

We have verified that the issue with RCI Business Intelligence dashboards is now resolved.

Posted Aug 03, 2023 - 12:00 BST

Monitoring

A fix has been implemented and we are observing the result. We expect all Business Intelligence Dashboards will have fully caught up by Thursday 3rd August AM.

Posted Aug 02, 2023 - 10:33 BST

Identified

The RCI Business Intelligence dashboards are falling behind as a result of degraded performance in the RCI Business Intelligence Dashboards component. Full performance is expected to resume shortly in the RCI Business Intelligence Dashboards. The platform remains fully operational for the duration - no data loss is expected.

Posted Aug 02, 2023 - 10:23 BST

This incident affected: Real Customer Insights (Business Intelligence Dashboards).