All Systems Operational
Eggplant Cloud Operational
90 days ago
100.0 % uptime
Today
Hosted DAI Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution Operational
90 days ago
100.0 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Portal Hub Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Monitoring Insights Operational
90 days ago
99.97 % uptime
Today
Testing Operational
90 days ago
99.63 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 (for script update) Operational
90 days ago
100.0 % uptime
Today
Interactive Dashboard Operational
90 days ago
100.0 % uptime
Today
International Monitoring Operational
90 days ago
100.0 % uptime
Today
Email Monitoring Operational
90 days ago
100.0 % uptime
Today
Message Monitor Operational
90 days ago
100.0 % uptime
Today
FTP Monitoring Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
SMS Alerting Operational
90 days ago
100.0 % uptime
Today
Email Alerting Operational
90 days ago
100.0 % uptime
Today
Voice Alerting Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Push Notifications Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Load Testing Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Testing Operational
90 days ago
100.0 % uptime
Today
RCI for eCommerce Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Testing Operational
90 days ago
100.0 % uptime
Today
RCI for DAI Operational
90 days ago
100.0 % uptime
Today
Testing Operational
90 days ago
100.0 % uptime
Today
Corporate Email and Website Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Ticket System / License Portal (Greenhouse) Operational
90 days ago
100.0 % uptime
Today
Telephone System Operational
90 days ago
100.0 % uptime
Today
Core ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 21, 2021

No incidents reported today.

Jan 20, 2021

No incidents reported.

Jan 19, 2021
Completed - The deployment of Webhook Service 1.2.0 and Web Services 14.2.0 is delayed until later date due to issues found during mock testing.
Jan 19, 09:23 GMT
Scheduled - We will be deploying an enhanced version of "Webhook Service" with Updated UI to specify the deferral preference and option to filter monitors for Webhook notification on the Monitoring Insight platform. No interruption is expected but there will be reduced redundancy during this time. Therefore, there might be a minor delay in sending Push and Webhooks Notification during the release window.
Jan 18, 17:55 GMT
Jan 18, 2021
Completed - The scheduled maintenance has been completed.
Jan 18, 14:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 11:00 GMT
Scheduled - We will be carrying out maintenance on the Monitoring Insights database to maintain future capacity.
Jan 18, 10:58 GMT
Jan 17, 2021

No incidents reported.

Jan 16, 2021

No incidents reported.

Jan 15, 2021

No incidents reported.

Jan 14, 2021

No incidents reported.

Jan 13, 2021
Completed - This maintenance has been postponed. There will be no carrier failover today.
Jan 13, 17:47 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 13, 17:15 GMT
Scheduled - This maintenance window will be used to perform infrastructure maintenance on the Agent 10 machines in site 1. In order to prevent any service interruption, the carriers will be failed over to site 2. When the maintenance is complete, the carriers will be failed back to site 1.

This maintenance has already been performed on the site 2 Agent 10 machines, now it is time to complete the task on the site 1 Agent 10 machines.

Since the carriers will be failed over to site 2, there will be no service interruption.
Jan 13, 16:58 GMT
Jan 12, 2021

No incidents reported.

Jan 11, 2021
Completed - The scheduled maintenance has been completed.
Jan 11, 16:52 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 08:01 GMT
Scheduled - We will be deploying an update to Agent 10 (Version 10.05.05) and Message service on the Monitoring Insights platform with some defect fixes. No interruption is expected but there will be reduced redundancy during this time and the platform should therefore be considered at risk.
Jan 8, 15:20 GMT
Completed - The scheduled maintenance has been completed.
Jan 11, 14:55 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 14:00 GMT
Scheduled - We will be making configuration updates to Eggplant Cloud during this time. There is no anticipated impact to services.
Jan 8, 15:58 GMT
Jan 10, 2021

No incidents reported.

Jan 9, 2021

No incidents reported.

Jan 8, 2021

No incidents reported.

Jan 7, 2021
Completed - The scheduled maintenance has been completed.
Jan 7, 11:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 10:00 GMT
Scheduled - We will be increasing the resources assigned to some Eggplant Cloud components. There will be no impact to services as a result of this change.
Jan 6, 15:24 GMT
Completed - This release has been rescheduled for 11th January.
Jan 7, 09:47 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 7, 08:00 GMT
Scheduled - We will be deploying an update to Agent 10(Version 10.05.05) on the Monitoring Insights platform with some features and defect fixes. No interruption is expected but there will be reduced redundancy during this time and the platform should therefore be considered at risk.
Jan 6, 14:42 GMT