All Systems Operational

Uptime over the past 90 days. View historical uptime.
Eggplant Test in the Cloud (Saas) ? Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (US) ? Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (US) ? Operational
90 days ago
100.0 % uptime
Today
Monitoring Insights Operational
90 days ago
99.99 % uptime
Today
Portal Hub Operational
90 days ago
99.99 % uptime
Today
Testing Operational
90 days ago
99.99 % uptime
Today
Reporting Operational
90 days ago
99.99 % uptime
Today
API v1 Operational
90 days ago
99.99 % uptime
Today
API v2 (for script update) Operational
90 days ago
100.0 % uptime
Today
Interactive Dashboard Operational
90 days ago
99.99 % uptime
Today
Email Monitoring Operational
90 days ago
100.0 % uptime
Today
Message Monitor Operational
90 days ago
100.0 % uptime
Today
FTP Monitoring Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
SMS Alerting Operational
90 days ago
100.0 % uptime
Today
Email Alerting Operational
90 days ago
100.0 % uptime
Today
Voice Alerting Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Push Notifications Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Real Customer Insights Operational
90 days ago
100.0 % uptime
Today
Instrumentation CDN ? Operational
90 days ago
100.0 % uptime
Today
Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Data Validation Operational
90 days ago
100.0 % uptime
Today
Demographics Data Processing ? Operational
90 days ago
100.0 % uptime
Today
KPI Performance Data Processing Operational
90 days ago
100.0 % uptime
Today
DAI Import Data Processing ? Operational
90 days ago
100.0 % uptime
Today
Business Intelligence Dashboards ? Operational
90 days ago
100.0 % uptime
Today
Insights REST API Operational
90 days ago
100.0 % uptime
Today
Customer Support & Analytics Operational
90 days ago
100.0 % uptime
Today
Ticket System / License Portal (Greenhouse) Operational
90 days ago
100.0 % uptime
Today
Telephone System Operational
90 days ago
100.0 % uptime
Today
Desktop Application Feedback Processing Service Operational
90 days ago
100.0 % uptime
Today
Usage Processing Service Operational
90 days ago
100.0 % uptime
Today
AWS Service Dependencies Operational
AWS route53 Operational
AWS route53resolver-eu-west-1 Operational
AWS route53resolver-eu-west-2 Operational
AWS route53resolver-eu-west-3 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-us-east-2 Operational
AWS eks-eu-west-1 Operational
AWS eks-eu-west-2 Operational
AWS eks-us-east-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS rds-us-east-2 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-us-east-2 Operational
AWS ecr-eu-west-1 Operational
AWS ecr-eu-west-2 Operational
AWS ecr-us-east-2 Operational
AWS directconnect-eu-west-2 Operational
AWS route53resolver-us-east-2 Operational
Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 13, 2025

No incidents reported today.

Jul 12, 2025

No incidents reported.

Jul 11, 2025

No incidents reported.

Jul 10, 2025

No incidents reported.

Jul 9, 2025
Infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Jul 9, 08:51 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 9, 08:00 BST
Scheduled - We will be performing essential upgrades to our database clusters to install the latest security updates.

The upgrades are expected to take around 1 hour. During this time a maintenance page will be displayed and you will be unable to login to DAI or execute tests.
Jul 7, 13:58 BST
Jul 8, 2025
Infrastructure upgrade
Completed - The scheduled maintenance has been completed.
Jul 8, 08:41 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 08:00 BST
Scheduled - We will be performing essential upgrades to our database clusters to install the latest security updates.
The upgrades are expected to take around 1 hour. During this time a maintenance page will be displayed and you will be unable to login to DAI or execute tests.
Jul 4, 08:12 BST
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025
Eggplant Cloud Maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 16:13 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 16:00 BST
Scheduled - We will be deploying an updated version of Desktop Application Feedback Processing Service with some enhancements. No interruption is expected.
Jul 2, 15:26 BST
Eggplant Cloud Maintenance
Completed - The scheduled maintenance has been completed.
Jul 2, 09:27 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 2, 08:00 BST
Scheduled - We will be deploying an updated version of Desktop Application Feedback Processing Service and Usage Processing Service with some enhancements. No interruption is expected.
Jul 1, 15:48 BST
Jul 1, 2025

No incidents reported.

Jun 30, 2025
Agent 10 Maintenance
Completed - The scheduled maintenance has been completed.
Jun 30, 17:58 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 16:00 BST
Scheduled - We will be performing maintenance of some agents. No changes are being made but there will be reduced capacity for the duration of the maintenance and the platform should therefore be considered at risk
Jun 30, 15:55 BST
Cluster Maintenance
Completed - The scheduled maintenance has been completed.
Jun 30, 08:46 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 08:30 BST
Scheduled - We will be performing updates to our cluster infrastructure. No impact on customer facing services is expected
Jun 30, 08:18 BST
Jun 29, 2025

No incidents reported.

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