All Systems Operational
Eggplant Cloud Operational
90 days ago
99.96 % uptime
Today
Hosted DAI Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution Operational
90 days ago
99.93 % uptime
Today
Web Portal Operational
90 days ago
100.0 % uptime
Today
Portal Hub Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Monitoring Insights Operational
90 days ago
99.92 % uptime
Today
Testing Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 (for script update) Operational
90 days ago
100.0 % uptime
Today
Interactive Dashboard Operational
90 days ago
100.0 % uptime
Today
International Monitoring Operational
90 days ago
98.86 % uptime
Today
Email Monitoring Operational
90 days ago
100.0 % uptime
Today
Message Monitor Operational
90 days ago
100.0 % uptime
Today
FTP Monitoring Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
SMS Alerting Operational
90 days ago
100.0 % uptime
Today
Email Alerting Operational
90 days ago
100.0 % uptime
Today
Voice Alerting Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Push Notifications Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Load Testing Operational
90 days ago
99.87 % uptime
Today
Reporting Operational
90 days ago
99.87 % uptime
Today
Testing Operational
90 days ago
99.87 % uptime
Today
RCI for eCommerce Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Testing Operational
90 days ago
100.0 % uptime
Today
Notifications Operational
90 days ago
100.0 % uptime
Today
RCI for DAI Operational
90 days ago
100.0 % uptime
Today
Application Instrumentation ? Operational
90 days ago
100.0 % uptime
Today
Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Data Processing ? Operational
90 days ago
100.0 % uptime
Today
Business Intelligence Dashboards ? Operational
90 days ago
100.0 % uptime
Today
User Journey Data Export ? Operational
90 days ago
100.0 % uptime
Today
Corporate Email and Website Operational
90 days ago
100.0 % uptime
Today
Customer Support Operational
90 days ago
100.0 % uptime
Today
Ticket System / License Portal (Greenhouse) Operational
90 days ago
100.0 % uptime
Today
Telephone System Operational
90 days ago
100.0 % uptime
Today
Core ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 22, 2021

No incidents reported today.

Sep 21, 2021
Completed - The scheduled maintenance has been completed.
Sep 21, 16:45 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 14:03 BST
Scheduled - We are performing a site failover from our primary infrastructure to our secondary infrastructure to carry out further investigation of an issue we encountered during an API V1 release last week.

There will be a brief interruption (1-3 minutes) to the API V1 during the failover and failback operations. We do not anticipate any impact to the Interactive Dashboard as the application will be able to handle this brief interruption.
Sep 20, 18:11 BST
Completed - The scheduled maintenance has been completed.
Sep 21, 11:59 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 10:30 BST
Scheduled - We will be deploying an updated version of Monitoring Insights Portal. We have improved the Script editing capabilities with Syntax highlighting, view the historic versions, compare with the current version and rollback to a previous version. Please contact the support team at eggplant.support@keysight.com to try these new features!

No interruption is expected but there will be reduced redundancy during this time.
Sep 20, 13:28 BST
Sep 20, 2021

No incidents reported.

Sep 19, 2021
Resolved - At approx 15:45 BST, Carrier 5 has also experienced an outage. We have failed over from Carrier 5 to Carrier 6, which has solved this issue.
Sep 19, 03:30 BST
Resolved - At approx 12:16 pm BST, we have experienced a Carrier 1 failure. I failed over to Carrier 5 until we can resolve the Carrier 1 issue.
Sep 19, 00:00 BST
Sep 18, 2021

No incidents reported.

Sep 17, 2021
Resolved - This incident has been resolved.
Sep 17, 17:35 BST
Investigating - We have detected an intermittent issue with one of our Agent 10 servers (31700) at 16:24 (BST). The agent has been taken out of service and tests running on the machine have been migrated to healthy hosts.
Sep 17, 16:28 BST
Sep 16, 2021

No incidents reported.

Sep 15, 2021
Completed - Due to an unexpected issue during verification, the release is postponed to a further date.
Sep 15, 14:38 BST
Verifying - Verification is currently underway for the maintenance items.
Sep 15, 13:03 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 12:01 BST
Scheduled - We will be deploying an updated version of Monitoring Insights API V1 with updated User Interface to create and manage persistent personal access tokens.

No interruption is expected but there will be reduced redundancy during this time.
Sep 14, 17:36 BST
Sep 14, 2021
Completed - This maintenance is complete.
Sep 14, 18:34 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 18:30 BST
Scheduled - This is an AWS infrastructure security group update in Core. No customer impact is expected.
Sep 14, 17:29 BST
Completed - The scheduled maintenance has been completed.
Sep 14, 16:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 14, 15:30 BST
Scheduled - We will be revising our security configuration to remove unused elements. No impact is expected.
Sep 14, 15:16 BST
Sep 13, 2021
Resolved - This incident has been resolved.
Sep 13, 13:23 BST
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 13, 12:02 BST
Investigating - One of the Frankfurt International Monitoring hosts went offline at 11:42 (BST). We have failed over test to our secondary Frankfurt host. International monitoring tests for Frankfurt might have been impacted between 11:42-12:59 (BST).
Sep 13, 12:01 BST
Sep 12, 2021

No incidents reported.

Sep 11, 2021

No incidents reported.

Sep 10, 2021
Completed - This maintenance is complete.
Sep 10, 20:49 BST
Scheduled - This is an AWS infrastructure security group update. No customer impact is expected.
Sep 10, 20:45 BST
Sep 9, 2021

No incidents reported.

Sep 8, 2021

No incidents reported.