Eggplant Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Eggplant Test in the Cloud (Saas) Operational

90 days ago

100.0 % uptime

Today

Hosted DAI (Europe) Operational

90 days ago

100.0 % uptime

Today

Hosted Test Execution (Europe) Operational

90 days ago

100.0 % uptime

Today

Hosted DAI (US) Operational

90 days ago

100.0 % uptime

Today

Hosted Test Execution (US) Operational

90 days ago

100.0 % uptime

Today

Monitoring Insights Operational

90 days ago

99.91 % uptime

Today

Portal Hub Operational

90 days ago

100.0 % uptime

Today

Testing Operational

90 days ago

100.0 % uptime

Today

Reporting Operational

90 days ago

100.0 % uptime

Today

API v1 Operational

90 days ago

100.0 % uptime

Today

API v2 (for script update) Operational

90 days ago

100.0 % uptime

Today

Interactive Dashboard Operational

90 days ago

100.0 % uptime

Today

Email Monitoring Operational

90 days ago

100.0 % uptime

Today

Message Monitor Operational

90 days ago

100.0 % uptime

Today

FTP Monitoring Operational

90 days ago

100.0 % uptime

Today

Management Reports Operational

90 days ago

100.0 % uptime

Today

SMS Alerting Operational

90 days ago

100.0 % uptime

Today

Email Alerting Operational

90 days ago

100.0 % uptime

Today

Voice Alerting Operational

90 days ago

100.0 % uptime

Today

Inbound SMS Operational

90 days ago

98.65 % uptime

Today

Push Notifications Operational

90 days ago

100.0 % uptime

Today

Webhooks Operational

90 days ago

100.0 % uptime

Today

Real Customer Insights Operational

90 days ago

100.0 % uptime

Today

Instrumentation CDN Operational

90 days ago

100.0 % uptime

Today

Data Collection Operational

90 days ago

100.0 % uptime

Today

Data Validation Operational

90 days ago

100.0 % uptime

Today

Demographics Data Processing Operational

90 days ago

100.0 % uptime

Today

KPI Performance Data Processing Operational

90 days ago

100.0 % uptime

Today

DAI Import Data Processing Operational

90 days ago

100.0 % uptime

Today

Business Intelligence Dashboards Operational

90 days ago

100.0 % uptime

Today

Insights REST API Operational

90 days ago

100.0 % uptime

Today

Customer Support & Analytics Operational

90 days ago

100.0 % uptime

Today

Ticket System / License Portal (Greenhouse) Operational

90 days ago

100.0 % uptime

Today

Telephone System Operational

90 days ago

100.0 % uptime

Today

Desktop Application Feedback Processing Service Operational

90 days ago

100.0 % uptime

Today

Usage Processing Service Operational

90 days ago

100.0 % uptime

Today

AWS Service Dependencies Operational

AWS route53 Operational

AWS route53resolver-eu-west-1 Operational

AWS route53resolver-eu-west-2 Operational

AWS route53resolver-eu-west-3 Operational

AWS ec2-eu-west-1 Operational

AWS ec2-eu-west-2 Operational

AWS ec2-us-east-2 Operational

AWS eks-eu-west-1 Operational

AWS eks-eu-west-2 Operational

AWS eks-us-east-2 Operational

AWS rds-eu-west-1 Operational

AWS rds-eu-west-2 Operational

AWS rds-us-east-2 Operational

AWS s3-eu-west-1 Operational

AWS s3-eu-west-2 Operational

AWS s3-us-east-2 Operational

AWS ecr-eu-west-1 Operational

AWS ecr-eu-west-2 Operational

AWS ecr-us-east-2 Operational

AWS directconnect-eu-west-2 Operational

AWS route53resolver-us-east-2 Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 23, 2024

No incidents reported today.

Apr 22, 2024

No incidents reported.

Apr 21, 2024

No incidents reported.

Apr 20, 2024

No incidents reported.

Apr 19, 2024

No incidents reported.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024

DAI - Maintenance

Completed - The scheduled maintenance has been completed.
Apr 15, 15:19 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 15:00 BST

Scheduled - We will be performing some cleanup of redundant configuration and data. No impact to any services is anticipated.
Apr 15, 13:59 BST

Apr 14, 2024

No incidents reported.

Apr 13, 2024

No incidents reported.

Apr 12, 2024

No incidents reported.

Apr 11, 2024

No incidents reported.

Apr 10, 2024

Eggplant Cloud auto-scaling upgrade

Completed - The scheduled maintenance has been completed.
Apr 10, 15:46 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 15:46 BST

Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 10, 15:45 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 10, 15:30 BST

Scheduled - We will be upgrading our Eggplant Cloud auto-scaling infrastructure to the latest stable version. We do not expect any impact on production systems.
Apr 10, 14:39 BST

Apr 9, 2024

Agent10 Canary Deployment

Completed - The scheduled maintenance has been completed.
Apr 9, 16:16 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:30 BST

Scheduled - We will be performing an Agent 10 Canary deployment to the Test Servers in the range from 21200 to 21206, 21300 to 21306, 22100 to 22106, 22200 to 22206 & 23100 to 23106 on the Eggplant Monitoring platform with some improvements.

During the maintenance window the agent will be closely monitored. It is not expected to affect testing on Agent 8. Once our testing has concluded the deployment will be reverted.
Apr 8, 16:37 BST

Authorisation Maintenance

Completed - The scheduled maintenance has been completed.
Apr 9, 11:30 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:30 BST

Scheduled - We will be performing routine maintenance to our authorisation service. No impact is expected but access to the DAI portal and test execution should be considered at risk.
Apr 8, 15:49 BST

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