Carrier outage, carrier 3. Carrier has been failed to carrier 5.

Incident Report for Eggplant

Resolved

Carrier 3 is fully operational again and services have been failed back to it.

We are investigating the root cause of the issue with the carrier vendor.

Posted Feb 18, 2021 - 22:54 GMT

Investigating

We have identified a fault on Monitoring Insights Carrier 3 (Vodafone), and we have now moved testing to Carrier 5 to prevent further impact to customers.

Posted Feb 12, 2021 - 17:13 GMT

This incident affected: Monitoring Insights (Testing).