RCI BI Dashboards

Incident Report for Eggplant

Resolved

This incident only affected a small number of individual users using Single-Sign-On (SSO). Access has been restored to these users while further investigations into the root cause continue.

Posted Apr 26, 2021 - 17:51 BST

Update

We are continuing to work on a fix for this issue.

Posted Apr 26, 2021 - 12:32 BST

Identified

We are aware of an issue with the RCI BI Dashboards component due to Cross-Origin policies not being satisfied. The RCI team is currently working on a fix.

Posted Apr 26, 2021 - 12:04 BST

This incident affected: Real Customer Insights (Business Intelligence Dashboards).