All Systems Operational
Uptime over the past 90 days. View historical uptime.
Eggplant Test in the Cloud (Saas) ? Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (US) ? Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (US) ? Operational
90 days ago
100.0 % uptime
Today
Monitoring Insights Operational
90 days ago
99.91 % uptime
Today
Portal Hub Operational
90 days ago
100.0 % uptime
Today
Testing Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 (for script update) Operational
90 days ago
100.0 % uptime
Today
Interactive Dashboard Operational
90 days ago
100.0 % uptime
Today
Email Monitoring Operational
90 days ago
100.0 % uptime
Today
Message Monitor Operational
90 days ago
100.0 % uptime
Today
FTP Monitoring Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
SMS Alerting Operational
90 days ago
100.0 % uptime
Today
Email Alerting Operational
90 days ago
100.0 % uptime
Today
Voice Alerting Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
98.65 % uptime
Today
Push Notifications Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Real Customer Insights Operational
90 days ago
100.0 % uptime
Today
Instrumentation CDN ? Operational
90 days ago
100.0 % uptime
Today
Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Data Validation Operational
90 days ago
100.0 % uptime
Today
Demographics Data Processing ? Operational
90 days ago
100.0 % uptime
Today
KPI Performance Data Processing Operational
90 days ago
100.0 % uptime
Today
DAI Import Data Processing ? Operational
90 days ago
100.0 % uptime
Today
Business Intelligence Dashboards ? Operational
90 days ago
100.0 % uptime
Today
Insights REST API Operational
90 days ago
100.0 % uptime
Today
Customer Support & Analytics Operational
90 days ago
100.0 % uptime
Today
Ticket System / License Portal (Greenhouse) Operational
90 days ago
100.0 % uptime
Today
Telephone System Operational
90 days ago
100.0 % uptime
Today
Desktop Application Feedback Processing Service Operational
90 days ago
100.0 % uptime
Today
Usage Processing Service Operational
90 days ago
100.0 % uptime
Today
AWS Service Dependencies Operational
AWS route53 Operational
AWS route53resolver-eu-west-1 Operational
AWS route53resolver-eu-west-2 Operational
AWS route53resolver-eu-west-3 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-us-east-2 Operational
AWS eks-eu-west-1 Operational
AWS eks-eu-west-2 Operational
AWS eks-us-east-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS rds-us-east-2 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-us-east-2 Operational
AWS ecr-eu-west-1 Operational
AWS ecr-eu-west-2 Operational
AWS ecr-us-east-2 Operational
AWS directconnect-eu-west-2 Operational
AWS route53resolver-us-east-2 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 8, 2024

No incidents reported today.

May 7, 2024

No incidents reported.

May 6, 2024

No incidents reported.

May 5, 2024

No incidents reported.

May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024
DAI - Hosted Test Execution Maintenance
Completed - The scheduled maintenance has been completed.
May 1, 08:43 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 08:30 BST
Scheduled - We will be updating our Hosted Execution configuration. No customer impact is expected.
May 1, 08:16 BST
Apr 30, 2024

No incidents reported.

Apr 29, 2024
Platform maintenance
Completed - The scheduled maintenance has been completed.
Apr 29, 15:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 14:00 BST
Scheduled - We will performing maintenance to tighten security in our Kubernetes clusters. No impact to any of the services is expected.
Apr 29, 13:33 BST
Interactive Test Runner Deployment
Completed - The scheduled maintenance has been completed.
Apr 29, 10:40 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 10:30 BST
Scheduled - We will be deploying an update to the Test Runner service with some defect fixes and improvements. No interruption is expected.
Apr 29, 10:30 BST
Apr 28, 2024

No incidents reported.

Apr 27, 2024

No incidents reported.

Apr 26, 2024

No incidents reported.

Apr 25, 2024
Platform Maintenance
Completed - The scheduled maintenance has been completed.
Apr 25, 15:12 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 15:00 BST
Scheduled - We will be deploying some configuration updates to our logging infrastructure. No impact to any services is expected.
Apr 25, 14:42 BST
Platform maintenance
Completed - The scheduled maintenance has been completed.
Apr 25, 11:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 10:30 BST
Scheduled - We will be performing maintenance in our Kubernetes clusters to further improve security of our infrastructure.

Please note, the maintenance might cause brief interruption to the following services;
- Eggplant Cloud portal and test runs
- Monitoring Insights Portal

The change will not have any impact on Monitoring Insights Agent testing.
Apr 25, 09:57 BST
Apr 24, 2024

No incidents reported.

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