All Systems Operational
Uptime over the past 90 days. View historical uptime.
Eggplant Test in the Cloud (Saas) ? Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (US) ? Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (US) ? Operational
90 days ago
100.0 % uptime
Today
Monitoring Insights Operational
90 days ago
100.0 % uptime
Today
Portal Hub Operational
90 days ago
100.0 % uptime
Today
Testing Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 (for script update) Operational
90 days ago
100.0 % uptime
Today
Interactive Dashboard Operational
90 days ago
100.0 % uptime
Today
Email Monitoring Operational
90 days ago
100.0 % uptime
Today
Message Monitor Operational
90 days ago
100.0 % uptime
Today
FTP Monitoring Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
SMS Alerting Operational
90 days ago
100.0 % uptime
Today
Email Alerting Operational
90 days ago
100.0 % uptime
Today
Voice Alerting Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Push Notifications Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Real Customer Insights Operational
90 days ago
100.0 % uptime
Today
Instrumentation CDN ? Operational
90 days ago
100.0 % uptime
Today
Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Data Validation Operational
90 days ago
100.0 % uptime
Today
Demographics Data Processing ? Operational
90 days ago
100.0 % uptime
Today
KPI Performance Data Processing Operational
90 days ago
100.0 % uptime
Today
DAI Import Data Processing ? Operational
90 days ago
100.0 % uptime
Today
Business Intelligence Dashboards ? Operational
90 days ago
100.0 % uptime
Today
Insights REST API Operational
90 days ago
100.0 % uptime
Today
Customer Support & Analytics Operational
90 days ago
100.0 % uptime
Today
Ticket System / License Portal (Greenhouse) Operational
90 days ago
100.0 % uptime
Today
Telephone System Operational
90 days ago
100.0 % uptime
Today
Desktop Application Feedback Processing Service Operational
90 days ago
100.0 % uptime
Today
Usage Processing Service Operational
90 days ago
100.0 % uptime
Today
AWS Service Dependencies Operational
AWS route53 Operational
AWS route53resolver-eu-west-1 Operational
AWS route53resolver-eu-west-2 Operational
AWS route53resolver-eu-west-3 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-us-east-2 Operational
AWS eks-eu-west-1 Operational
AWS eks-eu-west-2 Operational
AWS eks-us-east-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS rds-us-east-2 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-us-east-2 Operational
AWS ecr-eu-west-1 Operational
AWS ecr-eu-west-2 Operational
AWS ecr-us-east-2 Operational
AWS directconnect-eu-west-2 Operational
AWS route53resolver-us-east-2 Operational
Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
DAI 7.5.0 upgrade (EU) Nov 21, 2024 09:00-11:00 GMT
We will be performing scheduled maintenance on Eggplant Cloud to upgrade all tenancies to DAI 7.5.0.

There may be a brief interruption to the portal and test execution whilst services are restarted.
Posted on Nov 06, 2024 - 10:28 GMT
Past Incidents
Nov 20, 2024
DAI 7.5.0 upgrade (US)
Completed - The scheduled maintenance has been completed.
Nov 20, 10:49 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 10:00 GMT
Scheduled - We will be performing scheduled maintenance on Eggplant Cloud to upgrade all tenancies to DAI 7.5.0.

There may be a brief interruption to the portal and test execution whilst services are restarted.
Nov 6, 10:24 GMT
Nov 19, 2024

No incidents reported.

Nov 18, 2024
Monitoring Insights maintenance
Completed - The scheduled maintenance has been completed.
Nov 18, 11:55 GMT
Verifying - Verification is currently underway for the maintenance items.
Nov 18, 11:51 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 11:00 GMT
Scheduled - We will be performing an update to our deployment configuration for the MI kubernetes platform. The maintenance will not introduce code changes or significant infrastructure configuration changes. No impact is expected but there will be a short time period during the maintenance window with increased risk of failed web requests on the Monitoring Insights Portal.
Nov 18, 10:04 GMT
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Eggplant Monitoring Maintenance
Completed - The scheduled maintenance has been completed.
Nov 14, 10:33 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 10:00 GMT
Scheduled - We will be deploying an update to the monitoring Portal. No impact to testing is expected, however the portal may be unavailable for a short period.
Nov 14, 09:19 GMT
Eggplant Cloud (US region) infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Nov 14, 10:02 GMT
Verifying - Verification is currently underway for the maintenance items.
Nov 14, 09:28 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 09:00 GMT
Scheduled - We will be performing a major upgrade on the node scheduler in our Kubernetes cluster. Access to the portal and test execution in the US region may be intermittently interrupted for brief periods throughout the maintenance window.
Nov 13, 16:53 GMT
Nov 13, 2024
Eggplant Cloud (EU region) infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 16:50 GMT
Verifying - Verification is currently underway for the maintenance items.
Nov 13, 16:32 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 16:00 GMT
Scheduled - We will be performing a major upgrade on the node scheduler in our Kubernetes cluster. Access to the portal and test execution in the EU region may be intermittently interrupted for brief periods throughout the maintenance window.
Nov 13, 14:59 GMT
Monitoring Insights infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 14:57 GMT
Verifying - Verification is currently underway for the maintenance items.
Nov 13, 14:23 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 14:00 GMT
Scheduled - We will be performing a major upgrade on the node scheduler in our Kubernetes cluster. All Monitoring Insights services except for test execution should be considered at risk and may be intermittently interrupted.
Nov 13, 12:09 GMT
Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024
Eggplant Monitoring Maintenance
Completed - The scheduled maintenance has been completed.
Nov 6, 09:18 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 08:30 GMT
Scheduled - We will be deploying an update to our internal BackOffice administration Portal. No impact to customers is expected.
Nov 5, 15:20 GMT
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