All Systems Operational
Eggplant Test in the Cloud (Saas)
Operational
Hosted DAI (Europe)
Operational
Hosted Test Execution (Europe)
Operational
Hosted DAI (US)
Operational
Hosted Test Execution (US)
Operational
Monitoring Insights
Operational
Portal Hub
Operational
Testing
Operational
Reporting
Operational
API v1
Operational
API v2 (for script update)
Operational
Interactive Dashboard
Operational
Email Monitoring
Operational
Message Monitor
Operational
FTP Monitoring
Operational
Management Reports
Operational
SMS Alerting
Operational
Email Alerting
Operational
Voice Alerting
Operational
Inbound SMS
Operational
Push Notifications
Operational
Webhooks
Operational
Real Customer Insights
Operational
Instrumentation CDN
Operational
Data Collection
Operational
Data Validation
Operational
Demographics Data Processing
Operational
KPI Performance Data Processing
Operational
DAI Import Data Processing
Operational
Business Intelligence Dashboards
Operational
Insights REST API
Operational
Customer Support & Analytics
Operational
Ticket System / License Portal (Greenhouse)
Operational
Telephone System
Operational
Desktop Application Feedback Processing Service
Operational
Usage Processing Service
Operational
AWS Service Dependencies
Operational
AWS route53
Operational
AWS route53resolver-eu-west-1
Operational
AWS route53resolver-eu-west-2
Operational
AWS route53resolver-eu-west-3
Operational
AWS ec2-eu-west-1
Operational
AWS ec2-eu-west-2
Operational
AWS ec2-us-east-2
Operational
AWS eks-eu-west-1
Operational
AWS eks-eu-west-2
Operational
AWS eks-us-east-2
Operational
AWS rds-eu-west-1
Operational
AWS rds-eu-west-2
Operational
AWS rds-us-east-2
Operational
AWS s3-eu-west-1
Operational
AWS s3-eu-west-2
Operational
AWS s3-us-east-2
Operational
AWS ecr-eu-west-1
Operational
AWS ecr-eu-west-2
Operational
AWS ecr-us-east-2
Operational
AWS directconnect-eu-west-2
Operational
AWS route53resolver-us-east-2
Operational
Documentation
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
DAI 25.4.1 and Infrastructure Upgrade (US) Jan 12, 2026 07:00-08:00 GMT
We will be upgrading DAI to version 25.4.1 for all US Eggplant Cloud tenancies along with a minor version upgrade of the RDS database engine in use. During this time, there may be a brief interruption to the portal and test execution while services are restarted.
Posted on Jan 09, 2026 - 15:31 GMT
Posted on Jan 09, 2026 - 15:31 GMT
DAI 25.4.1 and Infrastructure Upgrade (EU) Jan 13, 2026 07:00-08:00 GMT
We will be upgrading DAI to version 25.4.1 for all EU Eggplant Cloud tenancies along with a minor version upgrade of the RDS database engine in use. During this time, there may be a brief interruption to the portal and test execution while services are restarted.
Posted on Jan 09, 2026 - 15:34 GMT
Posted on Jan 09, 2026 - 15:34 GMT