All Systems Operational

Uptime over the past 90 days. View historical uptime.
Eggplant Test in the Cloud (Saas) Operational
Hosted DAI (Europe) Operational
Hosted Test Execution (Europe) Operational
Hosted DAI (US) Operational
Hosted Test Execution (US) Operational
Monitoring Insights Operational
Portal Hub Operational
Testing Operational
Reporting Operational
API v1 Operational
API v2 (for script update) Operational
Interactive Dashboard Operational
Email Monitoring Operational
Message Monitor Operational
FTP Monitoring Operational
Management Reports Operational
SMS Alerting Operational
Email Alerting Operational
Voice Alerting Operational
Inbound SMS Operational
Push Notifications Operational
Webhooks Operational
Real Customer Insights Operational
Instrumentation CDN Operational
Data Collection Operational
Data Validation Operational
Demographics Data Processing Operational
KPI Performance Data Processing Operational
DAI Import Data Processing Operational
Business Intelligence Dashboards Operational
Insights REST API Operational
Customer Support & Analytics Operational
Ticket System / License Portal (Greenhouse) Operational
Telephone System Operational
Desktop Application Feedback Processing Service Operational
Usage Processing Service Operational
AWS Service Dependencies Operational
AWS route53 Operational
AWS route53resolver-eu-west-1 Operational
AWS route53resolver-eu-west-2 Operational
AWS route53resolver-eu-west-3 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-us-east-2 Operational
AWS eks-eu-west-1 Operational
AWS eks-eu-west-2 Operational
AWS eks-us-east-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS rds-us-east-2 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-us-east-2 Operational
AWS ecr-eu-west-1 Operational
AWS ecr-eu-west-2 Operational
AWS ecr-us-east-2 Operational
AWS directconnect-eu-west-2 Operational
AWS route53resolver-us-east-2 Operational
Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 25, 2026

No incidents reported today.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

Monitoring Insights security updates
Completed - The scheduled maintenance has been completed.
Oct 22, 13:38 BST
Verifying - Verification is currently underway for the maintenance items.
Oct 22, 12:42 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 12:30 BST
Scheduled - In this maintenance window we will be deploying security updates to the Monitoring Insights platform.

As part of this our new version of the dashboard will become the default. We will automatically redirect you from https://portal.hub.eggplant.cloud/interactive_dashboard/ to https://portal.hub.eggplant.cloud/agx-dashboard/ you may update any saved links you have if you wish.

Additionally the v1 API will be deprecated as part of this maintenance.

Customer Support will be sending additional communications shortly but reach out to either them or your Account Manager if you have any questions.
Oct 22, 12:18 BST
Monitoring Insights updates
Completed - The scheduled maintenance has been completed.
Oct 22, 12:06 BST
Verifying - Verification is currently underway for the maintenance items.
Oct 22, 11:19 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 22, 10:15 BST
Scheduled - We will be performing maintenance to improve the security of our platform. No impact is expected to testing but there may be a brief interruption to the Portal, API and Interactive Dashboard.
Oct 22, 10:08 BST

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

DAI 26.3.1 Upgrade
Completed - The scheduled maintenance has been completed.
Oct 14, 08:22 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 07:00 BST
Scheduled - We will be upgrading DAI to version 26.3.1 across all Eggplant Cloud tenancies. During the upgrade, there may be a brief interruption to portal access and test execution while services are restarted.
Oct 12, 01:08 BST

Oct 13, 2026

Eggplant Monitoring maintenance
Completed - The scheduled maintenance has been completed.
Oct 13, 16:23 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 13, 16:00 BST
Scheduled - We will be performing maintenance on the Eggplant Monitoring platform. No interruptions are expected, however the platform should be considered at risk.
Oct 13, 15:05 BST

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

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