All Systems Operational

Eggplant Test in the Cloud (Saas) Operational
Hosted DAI (Europe) Operational
Hosted Test Execution (Europe) Operational
Hosted DAI (US) Operational
Hosted Test Execution (US) Operational
Monitoring Insights Operational
Portal Hub Operational
Testing Operational
Reporting Operational
API v1 Operational
API v2 (for script update) Operational
Interactive Dashboard Operational
Email Monitoring Operational
Message Monitor Operational
FTP Monitoring Operational
Management Reports Operational
SMS Alerting Operational
Email Alerting Operational
Voice Alerting Operational
Inbound SMS Operational
Push Notifications Operational
Webhooks Operational
Real Customer Insights Operational
Instrumentation CDN Operational
Data Collection Operational
Data Validation Operational
Demographics Data Processing Operational
KPI Performance Data Processing Operational
DAI Import Data Processing Operational
Business Intelligence Dashboards Operational
Insights REST API Operational
Customer Support & Analytics Operational
Ticket System / License Portal (Greenhouse) Operational
Telephone System Operational
Desktop Application Feedback Processing Service Operational
Usage Processing Service Operational
AWS Service Dependencies Operational
AWS route53 Operational
AWS route53resolver-eu-west-1 Operational
AWS route53resolver-eu-west-2 Operational
AWS route53resolver-eu-west-3 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-us-east-2 Operational
AWS eks-eu-west-1 Operational
AWS eks-eu-west-2 Operational
AWS eks-us-east-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS rds-us-east-2 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-us-east-2 Operational
AWS ecr-eu-west-1 Operational
AWS ecr-eu-west-2 Operational
AWS ecr-us-east-2 Operational
AWS directconnect-eu-west-2 Operational
AWS route53resolver-us-east-2 Operational
Documentation Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

DAI 26.3.1 Upgrade Oct 14, 2026 07:00-09:00 BST

We will be upgrading DAI to version 26.3.1 across all Eggplant Cloud tenancies. During the upgrade, there may be a brief interruption to portal access and test execution while services are restarted.
Posted on Oct 12, 2026 - 01:08 BST

Oct 12, 2026

No incidents reported today.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

Completed - The scheduled maintenance has been completed.
Oct 2, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 08:30 BST
Scheduled - Eggplant Forums (forums.eggplantsoftware.com) will be offline for maintenance on Friday, October 2nd from 08:30 MDT to 10:00 MDT.
Oct 1, 21:49 BST

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

Completed - The scheduled maintenance has been completed.
Sep 29, 12:54 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 29, 11:00 BST
Scheduled - We will be upgrading components of our Kubernetes infrastructure, on which MI services run. We do not anticipate impact to MI services or testing, but the infrastructure should be considered at risk.
Sep 29, 10:05 BST

Sep 28, 2026

No incidents reported.