All Systems Operational

Uptime over the past 90 days. View historical uptime.
Eggplant Test in the Cloud (Saas) Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (Europe) Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (Europe) Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (US) Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (US) Operational
90 days ago
100.0 % uptime
Today
Monitoring Insights Operational
90 days ago
100.0 % uptime
Today
Portal Hub Operational
90 days ago
100.0 % uptime
Today
Testing Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 (for script update) Operational
90 days ago
100.0 % uptime
Today
Interactive Dashboard Operational
90 days ago
100.0 % uptime
Today
Email Monitoring Operational
90 days ago
100.0 % uptime
Today
Message Monitor Operational
90 days ago
100.0 % uptime
Today
FTP Monitoring Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
SMS Alerting Operational
90 days ago
100.0 % uptime
Today
Email Alerting Operational
90 days ago
100.0 % uptime
Today
Voice Alerting Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Push Notifications Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Real Customer Insights Operational
90 days ago
100.0 % uptime
Today
Instrumentation CDN Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Data Validation Operational
90 days ago
100.0 % uptime
Today
Demographics Data Processing Operational
90 days ago
100.0 % uptime
Today
KPI Performance Data Processing Operational
90 days ago
100.0 % uptime
Today
DAI Import Data Processing Operational
90 days ago
100.0 % uptime
Today
Business Intelligence Dashboards Operational
90 days ago
100.0 % uptime
Today
Insights REST API Operational
90 days ago
100.0 % uptime
Today
Customer Support & Analytics Operational
90 days ago
100.0 % uptime
Today
Ticket System / License Portal (Greenhouse) Operational
90 days ago
100.0 % uptime
Today
Telephone System Operational
90 days ago
100.0 % uptime
Today
Desktop Application Feedback Processing Service Operational
90 days ago
100.0 % uptime
Today
Usage Processing Service Operational
90 days ago
100.0 % uptime
Today
AWS Service Dependencies Operational
AWS route53 Operational
AWS route53resolver-eu-west-1 Operational
AWS route53resolver-eu-west-2 Operational
AWS route53resolver-eu-west-3 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-us-east-2 Operational
AWS eks-eu-west-1 Operational
AWS eks-eu-west-2 Operational
AWS eks-us-east-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS rds-us-east-2 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-us-east-2 Operational
AWS ecr-eu-west-1 Operational
AWS ecr-eu-west-2 Operational
AWS ecr-us-east-2 Operational
AWS directconnect-eu-west-2 Operational
AWS route53resolver-us-east-2 Operational
Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 11, 2025

No incidents reported today.

Dec 10, 2025

No incidents reported.

Dec 9, 2025
Infrastructure upgrade: Instance Security Patch
Completed - The scheduled maintenance has been completed.
Dec 9, 07:18 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 9, 07:00 GMT
Scheduled - We will be performing an upgrade on the hosted instance to apply the latest security patches. There will be brief interruptions to ongoing test execution.
Dec 8, 09:30 GMT
Dec 8, 2025
Eggplant Monitoring Maintenance
Completed - The scheduled maintenance has been completed.
Dec 8, 15:31 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 8, 13:10 GMT
Scheduled - We will be peforming maintenance on the Eggplant Monitoring platform to remove unused resources. No service impact is expected however the platform should be considered at risk for the duration of the maintenance.
Dec 8, 13:09 GMT
Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025

No incidents reported.

Dec 4, 2025
Eggplant Forums (forums.eggplantsoftware.com) will be offline for maintenance on Thursday, December 4th from 17:00 GMT to 00:00 GMT
Completed - The scheduled maintenance has been completed.
Dec 4, 18:35 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 17:00 GMT
Scheduled - Eggplant Forums (forums.eggplantsoftware.com) will be offline for maintenance on Thursday, December 4th from 17:00 GMT to 00:00 GMT
Dec 4, 16:31 GMT
Dec 3, 2025

No incidents reported.

Dec 2, 2025
Monitoring Portal deployment
Completed - The scheduled maintenance has been completed.
Dec 2, 14:24 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 13:30 GMT
Scheduled - We will be deploying an update to Monitoring Services. No impact on testing is expected; however, the portal may be unavailable for a short period during the deployment.
Dec 2, 09:34 GMT
DAI 25.4.0 upgrade (EU)
Completed - The scheduled maintenance has been completed.
Dec 2, 09:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 08:00 GMT
Scheduled - We will be performing scheduled maintenance to update DAI to version 25.4.0 for all EU Eggplant Cloud tenancies. During this time, a maintenance page will be displayed and you will be unable to login to DAI or execute tests.
Nov 19, 11:42 GMT
DAI 25.4.0 upgrade (US)
Completed - The scheduled maintenance has been completed.
Dec 2, 08:01 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 2, 07:00 GMT
Scheduled - We will be performing scheduled maintenance to update DAI to version 25.4.0 for all US Eggplant Cloud tenancies. During this time, a maintenance page will be displayed and you will be unable to login to DAI or execute tests.
Nov 19, 11:41 GMT
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025
Infrastructure upgrade: Storage Maintenance – No Service Impact
Completed - The scheduled maintenance has been completed.
Nov 27, 17:19 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 16:00 GMT
Scheduled - We will be upgrading some of our cloud storage volumes to a newer and more efficient type. This is a routine improvement to ensure better performance and reliability.

The maintenance is fully online, and no service interruption is expected. All applications will remain available throughout the process.

We’ll notify you once the upgrade is complete.
Nov 27, 15:41 GMT
Monitoring Portal deployment
Completed - The scheduled maintenance has been completed.
Nov 27, 15:43 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 15:00 GMT
Scheduled - We will be deploying an update to Monitoring Services. No impact on testing is expected; however, the portal may be unavailable for a short period during the deployment.
Nov 26, 15:29 GMT
Infrastructure upgrade: Storage Maintenance – No Service Impact
Completed - The scheduled maintenance has been completed.
Nov 27, 12:35 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 12:00 GMT
Scheduled - We will be upgrading some of our cloud storage volumes to a newer and more efficient type. This is a routine improvement to ensure better performance and reliability.

The maintenance is fully online, and no service interruption is expected. All applications will remain available throughout the process.

We’ll notify you once the upgrade is complete.
Nov 27, 11:43 GMT
Agent 10 Deployment 10.15.07
Completed - The scheduled maintenance has been completed.
Nov 27, 10:22 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 27, 08:30 GMT
Scheduled - We will be deploying an update to Agent 10 (version 10.15.07) on the Eggplant Monitoring platform. No service interruption is expected, however, redundancy will be temporarily reduced during this update.
Nov 26, 15:28 GMT
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