All Systems Operational

Uptime over the past 90 days. View historical uptime.
Eggplant Test in the Cloud (Saas) Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (Europe) Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (Europe) Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (US) Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (US) Operational
90 days ago
100.0 % uptime
Today
Monitoring Insights Operational
90 days ago
100.0 % uptime
Today
Portal Hub Operational
90 days ago
100.0 % uptime
Today
Testing Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 (for script update) Operational
90 days ago
100.0 % uptime
Today
Interactive Dashboard Operational
90 days ago
100.0 % uptime
Today
Email Monitoring Operational
90 days ago
100.0 % uptime
Today
Message Monitor Operational
90 days ago
100.0 % uptime
Today
FTP Monitoring Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
SMS Alerting Operational
90 days ago
100.0 % uptime
Today
Email Alerting Operational
90 days ago
100.0 % uptime
Today
Voice Alerting Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Push Notifications Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Real Customer Insights Operational
90 days ago
100.0 % uptime
Today
Instrumentation CDN Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Data Validation Operational
90 days ago
100.0 % uptime
Today
Demographics Data Processing Operational
90 days ago
100.0 % uptime
Today
KPI Performance Data Processing Operational
90 days ago
100.0 % uptime
Today
DAI Import Data Processing Operational
90 days ago
100.0 % uptime
Today
Business Intelligence Dashboards Operational
90 days ago
100.0 % uptime
Today
Insights REST API Operational
90 days ago
100.0 % uptime
Today
Customer Support & Analytics Operational
90 days ago
100.0 % uptime
Today
Ticket System / License Portal (Greenhouse) Operational
90 days ago
100.0 % uptime
Today
Telephone System Operational
90 days ago
100.0 % uptime
Today
Desktop Application Feedback Processing Service Operational
90 days ago
100.0 % uptime
Today
Usage Processing Service Operational
90 days ago
100.0 % uptime
Today
AWS Service Dependencies Operational
AWS route53 Operational
AWS route53resolver-eu-west-1 Operational
AWS route53resolver-eu-west-2 Operational
AWS route53resolver-eu-west-3 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-us-east-2 Operational
AWS eks-eu-west-1 Operational
AWS eks-eu-west-2 Operational
AWS eks-us-east-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS rds-us-east-2 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-us-east-2 Operational
AWS ecr-eu-west-1 Operational
AWS ecr-eu-west-2 Operational
AWS ecr-us-east-2 Operational
AWS directconnect-eu-west-2 Operational
AWS route53resolver-us-east-2 Operational
Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Agent 10 Canary deployment Jun 15, 2026 08:30-16:30 BST

We will be performing an Agent 10 Canary deployment with Chrome version 149 to the Test Servers in the ranges 11200-11202, 21200-21202, 31200-31202, and 41200-41202 on the Eggplant Monitoring platform.

The agent will be closely monitored during the maintenance window. Once our testing has concluded, the deployment will be reverted.
Posted on Jun 12, 2026 - 14:17 BST
Jun 13, 2026

No incidents reported today.

Jun 12, 2026
Hosted Execution platform maintenance
Completed - The scheduled maintenance has been completed.
Jun 12, 12:30 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 10:30 BST
Update - We will be undergoing scheduled maintenance during this time.
Jun 12, 10:14 BST
Scheduled - We will be doing maintenance to our Hosted Execution provisioning infrastructure. No interruptions are expected to running tests, but the platform should be considered to be at risk for the duration of the maintenance window.
Jun 12, 10:13 BST
Jun 11, 2026
Hosted Execution infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Jun 11, 16:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 14:00 BST
Scheduled - We will be doing maintenance to our Hosted Execution provisioning infrastructure. No interruptions are expected to running tests, but the platform should be considered to be at risk for the duration of the maintenance window.
Jun 11, 13:54 BST
Infrastructure upgrade
Completed - The scheduled maintenance has been completed.
Jun 11, 13:05 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 13:00 BST
Scheduled - We will be performing maintenance on the Eggplant infrastructure. A brief service interruption is expected during the update. Additionally, redundancy will be reduced for the duration of the maintenance, so the platform should be considered at increased risk until the work is complete.
Jun 11, 12:50 BST
Jun 10, 2026

No incidents reported.

Jun 9, 2026
Monitoring Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 08:59 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 08:30 BST
Scheduled - We will be doing maintenance to Monitoring Services. No impact on testing is expected; however, the portal may be unavailable for a short period during the maintenance.
Jun 8, 18:34 BST
Jun 8, 2026

No incidents reported.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026

No incidents reported.

Jun 3, 2026
DAI 26.2.1 Upgrade
Completed - The scheduled maintenance has been completed.
Jun 3, 11:00 BST
Verifying - Verification is currently underway for the maintenance items.
Jun 3, 10:51 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 09:00 BST
Scheduled - We will be upgrading DAI to version 26.2.1 for all EU and US Eggplant Cloud tenancies. During this time, there may be a brief interruption to the portal and test execution while services are restarted.
May 26, 08:19 BST
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

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