All Systems Operational

Eggplant Test in the Cloud (Saas) Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (Europe) Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (Europe) Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (US) Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (US) Operational
90 days ago
100.0 % uptime
Today
Monitoring Insights Operational
90 days ago
100.0 % uptime
Today
Portal Hub Operational
90 days ago
100.0 % uptime
Today
Testing Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 (for script update) Operational
90 days ago
100.0 % uptime
Today
Interactive Dashboard Operational
90 days ago
100.0 % uptime
Today
Email Monitoring Operational
90 days ago
100.0 % uptime
Today
Message Monitor Operational
90 days ago
100.0 % uptime
Today
FTP Monitoring Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
SMS Alerting Operational
90 days ago
100.0 % uptime
Today
Email Alerting Operational
90 days ago
100.0 % uptime
Today
Voice Alerting Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Push Notifications Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Real Customer Insights Operational
90 days ago
100.0 % uptime
Today
Instrumentation CDN Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Data Validation Operational
90 days ago
100.0 % uptime
Today
Demographics Data Processing Operational
90 days ago
100.0 % uptime
Today
KPI Performance Data Processing Operational
90 days ago
100.0 % uptime
Today
DAI Import Data Processing Operational
90 days ago
100.0 % uptime
Today
Business Intelligence Dashboards Operational
90 days ago
100.0 % uptime
Today
Insights REST API Operational
90 days ago
100.0 % uptime
Today
Customer Support & Analytics Operational
90 days ago
100.0 % uptime
Today
Ticket System / License Portal (Greenhouse) Operational
90 days ago
100.0 % uptime
Today
Telephone System Operational
90 days ago
100.0 % uptime
Today
Desktop Application Feedback Processing Service Operational
90 days ago
100.0 % uptime
Today
Usage Processing Service Operational
90 days ago
100.0 % uptime
Today
AWS Service Dependencies Operational
AWS route53 Operational
AWS route53resolver-eu-west-1 Operational
AWS route53resolver-eu-west-2 Operational
AWS route53resolver-eu-west-3 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-us-east-2 Operational
AWS eks-eu-west-1 Operational
AWS eks-eu-west-2 Operational
AWS eks-us-east-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS rds-us-east-2 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-us-east-2 Operational
AWS ecr-eu-west-1 Operational
AWS ecr-eu-west-2 Operational
AWS ecr-us-east-2 Operational
AWS directconnect-eu-west-2 Operational
AWS route53resolver-us-east-2 Operational
Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 27, 2026

No incidents reported today.

Jun 26, 2026

No incidents reported.

Jun 25, 2026

No incidents reported.

Jun 24, 2026

No incidents reported.

Jun 23, 2026

No incidents reported.

Jun 22, 2026
Completed - The scheduled maintenance has been completed.
Jun 22, 10:53 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 10:30 BST
Scheduled - We will be performing maintenance on the Kubernetes cluster. No impact is expected to services, but the infrastructure should considered at risk throughout.
Jun 22, 09:21 BST
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026
Completed - The scheduled maintenance has been completed.
Jun 19, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 07:00 BST
Scheduled - We will be performing background data synchronization to improve reliability and consistency. There will be no impact to service availability.
Jun 18, 08:57 BST
Jun 18, 2026

No incidents reported.

Jun 17, 2026

No incidents reported.

Jun 16, 2026
Completed - The scheduled maintenance has been completed.
Jun 16, 15:28 BST
Verifying - Verification is currently underway for the maintenance items.
Jun 16, 15:13 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 15:00 BST
Scheduled - We will be performing maintenance on the test results databases. No impact to any of the services is expected.
Jun 16, 13:36 BST
Completed - The scheduled maintenance has been completed.
Jun 16, 13:14 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 13:00 BST
Scheduled - We will be performing routine maintenance to our platform. We do not anticipate any impact but brief service interruptions may occur during this period.

No action is required from customers. We thank you for your understanding and cooperation.

Jun 16, 12:12 BST
Completed - The scheduled maintenance has been completed.
Jun 16, 10:44 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 08:30 BST
Scheduled - We will be deploying an update to Agent 10 on the Eggplant Monitoring platform, No service interruption is expected, however, redundancy will be temporarily reduced during this update.
Jun 16, 08:13 BST
Jun 15, 2026
Completed - The scheduled maintenance has been completed.
Jun 15, 08:58 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 15, 08:30 BST
Scheduled - We will be performing an Agent 10 Canary deployment with Chrome version 149 to the Test Servers in the ranges 11200-11202, 21200-21202, 31200-31202, and 41200-41202 on the Eggplant Monitoring platform.

The agent will be closely monitored during the maintenance window. Once our testing has concluded, the deployment will be reverted.

Jun 12, 14:17 BST
Jun 14, 2026

No incidents reported.

Jun 13, 2026

No incidents reported.