All Systems Operational

Uptime over the past 90 days. View historical uptime.
Eggplant Test in the Cloud (Saas) ? Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (US) ? Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (US) ? Operational
90 days ago
100.0 % uptime
Today
Monitoring Insights Operational
90 days ago
100.0 % uptime
Today
Portal Hub Operational
90 days ago
100.0 % uptime
Today
Testing Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 (for script update) Operational
90 days ago
100.0 % uptime
Today
Interactive Dashboard Operational
90 days ago
100.0 % uptime
Today
Email Monitoring Operational
90 days ago
100.0 % uptime
Today
Message Monitor Operational
90 days ago
100.0 % uptime
Today
FTP Monitoring Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
SMS Alerting Operational
90 days ago
100.0 % uptime
Today
Email Alerting Operational
90 days ago
100.0 % uptime
Today
Voice Alerting Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Push Notifications Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Real Customer Insights Operational
90 days ago
100.0 % uptime
Today
Instrumentation CDN ? Operational
90 days ago
100.0 % uptime
Today
Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Data Validation Operational
90 days ago
100.0 % uptime
Today
Demographics Data Processing ? Operational
90 days ago
100.0 % uptime
Today
KPI Performance Data Processing Operational
90 days ago
100.0 % uptime
Today
DAI Import Data Processing ? Operational
90 days ago
100.0 % uptime
Today
Business Intelligence Dashboards ? Operational
90 days ago
100.0 % uptime
Today
Insights REST API Operational
90 days ago
100.0 % uptime
Today
Customer Support & Analytics Operational
90 days ago
100.0 % uptime
Today
Ticket System / License Portal (Greenhouse) Operational
90 days ago
100.0 % uptime
Today
Telephone System Operational
90 days ago
100.0 % uptime
Today
Desktop Application Feedback Processing Service Operational
90 days ago
100.0 % uptime
Today
Usage Processing Service Operational
90 days ago
100.0 % uptime
Today
AWS Service Dependencies Operational
AWS route53 Operational
AWS route53resolver-eu-west-1 Operational
AWS route53resolver-eu-west-2 Operational
AWS route53resolver-eu-west-3 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-us-east-2 Operational
AWS eks-eu-west-1 Operational
AWS eks-eu-west-2 Operational
AWS eks-us-east-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS rds-us-east-2 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-us-east-2 Operational
AWS ecr-eu-west-1 Operational
AWS ecr-eu-west-2 Operational
AWS ecr-us-east-2 Operational
AWS directconnect-eu-west-2 Operational
AWS route53resolver-us-east-2 Operational
Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
Infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Mar 27, 16:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 15:00 GMT
Scheduled - We will be performing maintenance to better distribute workloads running in our infrastructure. No impact is expected.
Mar 27, 14:48 GMT
Mar 26, 2025
DAI Tenancy Configuration Updates
Completed - The scheduled maintenance has been completed.
Mar 26, 15:35 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 15:00 GMT
Scheduled - We will be updating the configuration of DAI tenancies. No impact to customer services is expected.
Mar 26, 14:25 GMT
Mar 25, 2025
Infrastructure security updates
Completed - The scheduled maintenance has been completed.
Mar 25, 16:32 GMT
Verifying - Verification is currently underway for the maintenance items.
Mar 25, 16:26 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 15:45 GMT
Scheduled - We will be patching our infrastructure to improve security. No impact to customer facing services is expected.
Mar 25, 15:35 GMT
Mar 24, 2025
Agent 10 maintenance
Completed - The scheduled maintenance has been completed.
Mar 24, 09:27 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 08:30 GMT
Scheduled - We will perform maintenance on the monitoring platform to add more Agent 10 test servers. No interruptions are expected.
Mar 21, 17:26 GMT
Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Hosted Execution SUT updates
Completed - The scheduled maintenance has been completed.
Mar 21, 15:53 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 15:30 GMT
Scheduled - We will be updating the AMI used for the hosted execution SUT. No customer impact is expected.
Mar 21, 14:58 GMT
Mar 20, 2025
Harbor Maintenance
Completed - The scheduled maintenance has been completed.
Mar 20, 15:22 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 15:15 GMT
Scheduled - We will be updating our Harbor configuration. No impact is expected.
Mar 20, 15:06 GMT
Mar 19, 2025
Agent 10 maintenance
Completed - The scheduled maintenance has been completed.
Mar 19, 09:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 08:30 GMT
Scheduled - We will be performing maintenance on agent10 servers and will restart agents during this time. No impact on testing is expected; however, the platform should be considered at risk.
Mar 18, 14:17 GMT
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