All Systems Operational

Uptime over the past 90 days. View historical uptime.
Eggplant Test in the Cloud (Saas) ? Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (US) ? Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (US) ? Operational
90 days ago
100.0 % uptime
Today
Monitoring Insights Operational
90 days ago
99.99 % uptime
Today
Portal Hub Operational
90 days ago
99.99 % uptime
Today
Testing Operational
90 days ago
99.99 % uptime
Today
Reporting Operational
90 days ago
99.99 % uptime
Today
API v1 Operational
90 days ago
99.99 % uptime
Today
API v2 (for script update) Operational
90 days ago
100.0 % uptime
Today
Interactive Dashboard Operational
90 days ago
99.99 % uptime
Today
Email Monitoring Operational
90 days ago
100.0 % uptime
Today
Message Monitor Operational
90 days ago
100.0 % uptime
Today
FTP Monitoring Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
SMS Alerting Operational
90 days ago
100.0 % uptime
Today
Email Alerting Operational
90 days ago
100.0 % uptime
Today
Voice Alerting Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Push Notifications Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Real Customer Insights Operational
90 days ago
100.0 % uptime
Today
Instrumentation CDN ? Operational
90 days ago
100.0 % uptime
Today
Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Data Validation Operational
90 days ago
100.0 % uptime
Today
Demographics Data Processing ? Operational
90 days ago
100.0 % uptime
Today
KPI Performance Data Processing Operational
90 days ago
100.0 % uptime
Today
DAI Import Data Processing ? Operational
90 days ago
100.0 % uptime
Today
Business Intelligence Dashboards ? Operational
90 days ago
100.0 % uptime
Today
Insights REST API Operational
90 days ago
100.0 % uptime
Today
Customer Support & Analytics Operational
90 days ago
100.0 % uptime
Today
Ticket System / License Portal (Greenhouse) Operational
90 days ago
100.0 % uptime
Today
Telephone System Operational
90 days ago
100.0 % uptime
Today
Desktop Application Feedback Processing Service Operational
90 days ago
100.0 % uptime
Today
Usage Processing Service Operational
90 days ago
100.0 % uptime
Today
AWS Service Dependencies Operational
AWS route53 Operational
AWS route53resolver-eu-west-1 Operational
AWS route53resolver-eu-west-2 Operational
AWS route53resolver-eu-west-3 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-us-east-2 Operational
AWS eks-eu-west-1 Operational
AWS eks-eu-west-2 Operational
AWS eks-us-east-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS rds-us-east-2 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-us-east-2 Operational
AWS ecr-eu-west-1 Operational
AWS ecr-eu-west-2 Operational
AWS ecr-us-east-2 Operational
AWS directconnect-eu-west-2 Operational
AWS route53resolver-us-east-2 Operational
Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 29, 2025

No incidents reported today.

Aug 28, 2025

No incidents reported.

Aug 27, 2025
Infrastructure Enhancement Update
Completed - The scheduled maintenance has been completed.
Aug 27, 16:12 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 14:00 BST
Scheduled - We're making an infrastructure update to improve system reliability and performance.
This behind-the-scenes enhancement requires no action from you and won't affect your services.
Aug 27, 13:50 BST
Eggplant Monitoring infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Aug 27, 13:44 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 27, 11:00 BST
Scheduled - We will perform maintenance on the Eggplant Monitoring platform. No service interruption is expected, however redundancy will be reduced during this period and the platform should therefore be considered at risk.
Aug 26, 15:25 BST
Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025

No incidents reported.

Aug 20, 2025
Eggplant Monitoring Maintenance
Completed - The scheduled maintenance has been completed.
Aug 20, 11:42 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 11:00 BST
Scheduled - We will be performing maintenance the Eggplant Monitoring platform. No service interruption is expected, however, redundancy will be reduced for the duration of the update so the platform should be considered at risk.
Aug 20, 10:39 BST
Agent 10 Deployment 10.15.01
Completed - The scheduled maintenance has been completed.
Aug 20, 10:39 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 08:30 BST
Scheduled - We will be deploying an update to Agent 10 (version 10.15.01) on the Eggplant Monitoring platform. No service interruption is expected, however, redundancy will be temporarily reduced during this update.
Aug 19, 14:29 BST
DAI 25.3.0 upgrade (EU)
Completed - The scheduled maintenance has been completed.
Aug 20, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 20, 08:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Aug 15, 09:10 BST
Scheduled - We will be performing scheduled maintenance to update DAI to version 25.3.0 for all EU Eggplant Cloud tenancies. During this time, a maintenance page will be displayed and you will be unable to login to DAI or execute tests.
Aug 15, 08:02 BST
Aug 19, 2025
Agent10 Canary Deployment - 10.15.01
Completed - The scheduled maintenance has been completed.
Aug 19, 14:29 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 08:30 BST
Scheduled - We will be performing an Agent 10 Canary deployment to the Test Servers in the range from 21200 to 21202, 21300 to 21302, 22100 to 22102, 22200 to 22202, and 23100 to 23102 on the Eggplant Monitoring platform with an API (rest-http) Testing capabilities. There is no update to the Chrome browser version (Still using Chrome 138) with this release.
Aug 19, 08:22 BST
DAI 25.3.0 upgrade (US)
Completed - The scheduled maintenance has been completed.
Aug 19, 09:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 08:00 BST
Update - We will be undergoing scheduled maintenance during this time.
Aug 15, 09:09 BST
Scheduled - We will be performing scheduled maintenance to update DAI to version 25.3.0 for all US Eggplant Cloud tenancies. During this time, a maintenance page will be displayed and you will be unable to login to DAI or execute tests.
Aug 19, 08:00 BST
Aug 18, 2025
Eggplant Monitoring Maintenance
Completed - The scheduled maintenance has been completed.
Aug 18, 14:52 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 18, 14:00 BST
Scheduled - We will be deploying an update to the monitoring Portal. No impact to testing is expected, however the portal may be unavailable for a short period.
Aug 18, 13:21 BST
Aug 17, 2025

No incidents reported.

Aug 16, 2025
Monitoring Insights Portal increased authentication error rate
Resolved - This incident has been resolved.
Aug 16, 13:54 BST
Monitoring - We have identified an increased rate of authentication errors on the Monitoring Insights Portal between 13:06-13:40 (BST). The authentication errors might have caused degraded service for a small number of users when browsing the portal during the time window. To mitigate the issue, the central cache storage has been cleared to generate new session tokens. This might have caused already logged in users having to sign-in again.

This incident only impacted the Monitoring Insights Portal, testing and alerting have been working as expected.
Aug 16, 13:50 BST
Aug 15, 2025

No incidents reported.

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