All Systems Operational

Uptime over the past 90 days. View historical uptime.
Eggplant Test in the Cloud (Saas) Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (Europe) Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (Europe) Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (US) Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (US) Operational
90 days ago
100.0 % uptime
Today
Monitoring Insights Operational
90 days ago
100.0 % uptime
Today
Portal Hub Operational
90 days ago
100.0 % uptime
Today
Testing Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 (for script update) Operational
90 days ago
100.0 % uptime
Today
Interactive Dashboard Operational
90 days ago
100.0 % uptime
Today
Email Monitoring Operational
90 days ago
100.0 % uptime
Today
Message Monitor Operational
90 days ago
100.0 % uptime
Today
FTP Monitoring Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
SMS Alerting Operational
90 days ago
100.0 % uptime
Today
Email Alerting Operational
90 days ago
100.0 % uptime
Today
Voice Alerting Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Push Notifications Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Real Customer Insights Operational
90 days ago
100.0 % uptime
Today
Instrumentation CDN Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Data Validation Operational
90 days ago
100.0 % uptime
Today
Demographics Data Processing Operational
90 days ago
100.0 % uptime
Today
KPI Performance Data Processing Operational
90 days ago
100.0 % uptime
Today
DAI Import Data Processing Operational
90 days ago
100.0 % uptime
Today
Business Intelligence Dashboards Operational
90 days ago
100.0 % uptime
Today
Insights REST API Operational
90 days ago
100.0 % uptime
Today
Customer Support & Analytics Operational
90 days ago
100.0 % uptime
Today
Ticket System / License Portal (Greenhouse) Operational
90 days ago
100.0 % uptime
Today
Telephone System Operational
90 days ago
100.0 % uptime
Today
Desktop Application Feedback Processing Service Operational
90 days ago
100.0 % uptime
Today
Usage Processing Service Operational
90 days ago
100.0 % uptime
Today
AWS Service Dependencies Operational
AWS route53 Operational
AWS route53resolver-eu-west-1 Operational
AWS route53resolver-eu-west-2 Operational
AWS route53resolver-eu-west-3 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-us-east-2 Operational
AWS eks-eu-west-1 Operational
AWS eks-eu-west-2 Operational
AWS eks-us-east-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS rds-us-east-2 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-us-east-2 Operational
AWS ecr-eu-west-1 Operational
AWS ecr-eu-west-2 Operational
AWS ecr-us-east-2 Operational
AWS directconnect-eu-west-2 Operational
AWS route53resolver-us-east-2 Operational
Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Infrastructure update Aug 17, 2026 07:00-08:00 BST

We will be performing essential database maintenance to apply the latest security updates.
Posted on Aug 13, 2026 - 09:26 BST

DAI 26.3.0 Upgrade Aug 20, 2026 07:00-09:00 BST

We will be upgrading DAI to version 26.3.0 for all Eggplant Cloud tenancies. During this time, there may be a brief interruption to the portal and test execution while services are restarted.
Posted on Aug 13, 2026 - 09:28 BST

Aug 16, 2026

No incidents reported today.

Aug 15, 2026

No incidents reported.

Aug 14, 2026

No incidents reported.

Aug 13, 2026

Agent 10 Maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 12:01 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 11:00 BST
Scheduled - We will be carrying out maintenance work on Agent 10 within the Eggplant Monitoring platform, No service interruption is expected, however, redundancy will be temporarily reduced during this update.
Aug 13, 10:16 BST
Monitoring Platform Maintenance
Completed - The scheduled maintenance has been completed.
Aug 13, 09:24 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 08:30 BST
Scheduled - We will be doing maintenance to Monitoring Services. No impact on testing is expected; however, the portal may be unavailable for a short period during the maintenance.
Aug 12, 13:52 BST

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Monitoring Platform Maintenance
Completed - The scheduled maintenance has been completed.
Aug 5, 10:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 08:30 BST
Scheduled - We will be doing maintenance to Monitoring Services. No impact on testing is expected; however, the portal may be unavailable for a short period during the maintenance.
Aug 4, 16:21 BST

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage