All Systems Operational

Uptime over the past 90 days. View historical uptime.
Eggplant Test in the Cloud (Saas) ? Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (US) ? Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (US) ? Operational
90 days ago
100.0 % uptime
Today
Monitoring Insights Operational
90 days ago
100.0 % uptime
Today
Portal Hub Operational
90 days ago
100.0 % uptime
Today
Testing Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 (for script update) Operational
90 days ago
100.0 % uptime
Today
Interactive Dashboard Operational
90 days ago
100.0 % uptime
Today
Email Monitoring Operational
90 days ago
100.0 % uptime
Today
Message Monitor Operational
90 days ago
100.0 % uptime
Today
FTP Monitoring Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
SMS Alerting Operational
90 days ago
100.0 % uptime
Today
Email Alerting Operational
90 days ago
100.0 % uptime
Today
Voice Alerting Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Push Notifications Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Real Customer Insights Operational
90 days ago
100.0 % uptime
Today
Instrumentation CDN ? Operational
90 days ago
100.0 % uptime
Today
Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Data Validation Operational
90 days ago
100.0 % uptime
Today
Demographics Data Processing ? Operational
90 days ago
100.0 % uptime
Today
KPI Performance Data Processing Operational
90 days ago
100.0 % uptime
Today
DAI Import Data Processing ? Operational
90 days ago
100.0 % uptime
Today
Business Intelligence Dashboards ? Operational
90 days ago
100.0 % uptime
Today
Insights REST API Operational
90 days ago
100.0 % uptime
Today
Customer Support & Analytics Operational
90 days ago
100.0 % uptime
Today
Ticket System / License Portal (Greenhouse) Operational
90 days ago
100.0 % uptime
Today
Telephone System Operational
90 days ago
100.0 % uptime
Today
Desktop Application Feedback Processing Service Operational
90 days ago
100.0 % uptime
Today
Usage Processing Service Operational
90 days ago
100.0 % uptime
Today
AWS Service Dependencies Operational
AWS route53 Operational
AWS route53resolver-eu-west-1 Operational
AWS route53resolver-eu-west-2 Operational
AWS route53resolver-eu-west-3 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-us-east-2 Operational
AWS eks-eu-west-1 Operational
AWS eks-eu-west-2 Operational
AWS eks-us-east-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS rds-us-east-2 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-us-east-2 Operational
AWS ecr-eu-west-1 Operational
AWS ecr-eu-west-2 Operational
AWS ecr-us-east-2 Operational
AWS directconnect-eu-west-2 Operational
AWS route53resolver-us-east-2 Operational
Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 17, 2025
Eggplant Monitoring Maintenance
Completed - The scheduled maintenance has been completed.
Nov 17, 17:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 15:00 GMT
Scheduled - We will be performing maintenance on test agents during which agents will be restarted. No impact to testing is expected however there will be reduced redundancy during the maintenance therefore the platform should be considered at risk.
Nov 17, 14:17 GMT
Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Monitoring Insights Maintenance
Completed - The scheduled maintenance has been completed.
Nov 13, 09:32 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 08:30 GMT
Scheduled - We will be deploying an update to Monitoring Services. No impact on testing is expected; however, the portal may be unavailable for a short period during the deployment.

We will be performing an Agent 10 Canary deployment to the Test Servers in the ranges 11200-11202, 21200-21202, 31200-31202, and 41200-41202 on the Eggplant Monitoring platform, with Screenshot improvements. There is no update to the Chrome browser version (Still using Chrome 138) with this release.

The agent will be closely monitored during the maintenance window. This is not expected to affect testing on Agent 8. Once our testing has concluded, the deployment will be reverted.
Nov 13, 08:27 GMT
Nov 12, 2025
Monitoring Insights Maintenance
Completed - The scheduled maintenance has been completed.
Nov 12, 16:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 15:00 GMT
Scheduled - We will be peforming maintenance on monitoring agents which will involve restarting some agents. No interruptions to service is expected however the platform should be considered at risk during the update.
Nov 12, 14:43 GMT
Monitoring Portal deployment
Completed - The scheduled maintenance has been completed.
Nov 12, 09:09 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 08:30 GMT
Scheduled - We will be deploying an update to Monitoring Services. No impact on testing is expected; however, the portal may be unavailable for a short period during the deployment.
Nov 11, 13:22 GMT
Nov 11, 2025
Monitoring Insights Maintenance
Completed - The scheduled maintenance has been completed.
Nov 11, 14:59 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 14:00 GMT
Scheduled - We will be peforming maintenance on monitoring agents which will involve restarting some agents. No interruptions to service is expected however the platform should be considered at risk during the update.
Nov 11, 13:19 GMT
Infrastructure upgrades
Completed - The scheduled maintenance has been completed.
Nov 11, 13:43 GMT
Verifying - Verification is currently underway for the maintenance items.
Nov 11, 13:31 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 12:30 GMT
Scheduled - We will be performing upgrades to our Kubernetes cluster to keep updated with the latest fixes and enhancements. There may be a small disruption to the Portal Hub, Interactive Dashboard and API but testing should not be impacted.
Nov 11, 11:44 GMT
Nov 10, 2025
Infrastructure upgrades
Completed - The scheduled maintenance has been completed.
Nov 10, 13:25 GMT
Verifying - Verification is currently underway for the maintenance items.
Nov 10, 12:56 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 11:30 GMT
Scheduled - We will be performing upgrades to our Kubernetes clusters to keep them updated with the latest fixes and enhancements. There may be short disruptions to portal access and test execution.
Nov 10, 10:47 GMT
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025
Agent 10 Deployment 10.15.05
Completed - The scheduled maintenance has been completed.
Nov 4, 10:32 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 08:30 GMT
Scheduled - We will be deploying an update to Agent 10 (version 10.15.05) on the Eggplant Monitoring platform. No service interruption is expected, however, redundancy will be temporarily reduced during this update.
Nov 4, 07:29 GMT
Nov 3, 2025

No incidents reported.

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