All Systems Operational

Eggplant Test in the Cloud (Saas) ? Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (US) ? Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (US) ? Operational
90 days ago
100.0 % uptime
Today
Monitoring Insights Operational
90 days ago
100.0 % uptime
Today
Portal Hub Operational
90 days ago
100.0 % uptime
Today
Testing Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 (for script update) Operational
90 days ago
100.0 % uptime
Today
Interactive Dashboard Operational
90 days ago
100.0 % uptime
Today
Email Monitoring Operational
90 days ago
100.0 % uptime
Today
Message Monitor Operational
90 days ago
100.0 % uptime
Today
FTP Monitoring Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
SMS Alerting Operational
90 days ago
100.0 % uptime
Today
Email Alerting Operational
90 days ago
100.0 % uptime
Today
Voice Alerting Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Push Notifications Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Real Customer Insights Operational
90 days ago
100.0 % uptime
Today
Instrumentation CDN ? Operational
90 days ago
100.0 % uptime
Today
Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Data Validation Operational
90 days ago
100.0 % uptime
Today
Demographics Data Processing ? Operational
90 days ago
100.0 % uptime
Today
KPI Performance Data Processing Operational
90 days ago
100.0 % uptime
Today
DAI Import Data Processing ? Operational
90 days ago
100.0 % uptime
Today
Business Intelligence Dashboards ? Operational
90 days ago
100.0 % uptime
Today
Insights REST API Operational
90 days ago
100.0 % uptime
Today
Customer Support & Analytics Operational
90 days ago
100.0 % uptime
Today
Ticket System / License Portal (Greenhouse) Operational
90 days ago
100.0 % uptime
Today
Telephone System Operational
90 days ago
100.0 % uptime
Today
Desktop Application Feedback Processing Service Operational
90 days ago
100.0 % uptime
Today
Usage Processing Service Operational
90 days ago
100.0 % uptime
Today
AWS Service Dependencies Operational
AWS route53 Operational
AWS route53resolver-eu-west-1 Operational
AWS route53resolver-eu-west-2 Operational
AWS route53resolver-eu-west-3 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-us-east-2 Operational
AWS eks-eu-west-1 Operational
AWS eks-eu-west-2 Operational
AWS eks-us-east-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS rds-us-east-2 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-us-east-2 Operational
AWS ecr-eu-west-1 Operational
AWS ecr-eu-west-2 Operational
AWS ecr-us-east-2 Operational
AWS directconnect-eu-west-2 Operational
AWS route53resolver-us-east-2 Operational
Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 10, 2025
Completed - The scheduled maintenance has been completed.
Nov 10, 13:25 GMT
Verifying - Verification is currently underway for the maintenance items.
Nov 10, 12:56 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 11:30 GMT
Scheduled - We will be performing upgrades to our Kubernetes clusters to keep them updated with the latest fixes and enhancements. There may be short disruptions to portal access and test execution.
Nov 10, 10:47 GMT
Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025
Completed - The scheduled maintenance has been completed.
Nov 4, 10:32 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 08:30 GMT
Scheduled - We will be deploying an update to Agent 10 (version 10.15.05) on the Eggplant Monitoring platform. No service interruption is expected, however, redundancy will be temporarily reduced during this update.
Nov 4, 07:29 GMT
Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.

Oct 31, 2025

No incidents reported.

Oct 30, 2025

No incidents reported.

Oct 29, 2025
Completed - The scheduled maintenance has been completed.
Oct 29, 12:07 GMT
Verifying - Verification is currently underway for the maintenance items.
Oct 29, 11:48 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 29, 11:00 GMT
Scheduled - We will be deploying proactive updates to our core infrastructure ahead of future upgrades. No impact on customer-facing services is expected.
Oct 29, 10:46 GMT
Oct 28, 2025
Completed - The scheduled maintenance has been completed.
Oct 28, 09:18 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 08:30 GMT
Scheduled - We will be deploying an update to Monitoring Services. No impact on testing is expected; however, the portal may be unavailable for a short period during the deployment.
Oct 27, 17:51 GMT
Oct 27, 2025

No incidents reported.