All Systems Operational

Uptime over the past 90 days. View historical uptime.
Eggplant Test in the Cloud (Saas) ? Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (Europe) ? Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (US) ? Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (US) ? Operational
90 days ago
100.0 % uptime
Today
Monitoring Insights Operational
90 days ago
100.0 % uptime
Today
Portal Hub Operational
90 days ago
100.0 % uptime
Today
Testing Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 (for script update) Operational
90 days ago
100.0 % uptime
Today
Interactive Dashboard Operational
90 days ago
100.0 % uptime
Today
Email Monitoring Operational
90 days ago
100.0 % uptime
Today
Message Monitor Operational
90 days ago
100.0 % uptime
Today
FTP Monitoring Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
SMS Alerting Operational
90 days ago
100.0 % uptime
Today
Email Alerting Operational
90 days ago
100.0 % uptime
Today
Voice Alerting Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Push Notifications Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Real Customer Insights Operational
90 days ago
100.0 % uptime
Today
Instrumentation CDN ? Operational
90 days ago
100.0 % uptime
Today
Data Collection ? Operational
90 days ago
100.0 % uptime
Today
Data Validation Operational
90 days ago
100.0 % uptime
Today
Demographics Data Processing ? Operational
90 days ago
100.0 % uptime
Today
KPI Performance Data Processing Operational
90 days ago
100.0 % uptime
Today
DAI Import Data Processing ? Operational
90 days ago
100.0 % uptime
Today
Business Intelligence Dashboards ? Operational
90 days ago
100.0 % uptime
Today
Insights REST API Operational
90 days ago
100.0 % uptime
Today
Customer Support & Analytics Operational
90 days ago
100.0 % uptime
Today
Ticket System / License Portal (Greenhouse) Operational
90 days ago
100.0 % uptime
Today
Telephone System Operational
90 days ago
100.0 % uptime
Today
Desktop Application Feedback Processing Service Operational
90 days ago
100.0 % uptime
Today
Usage Processing Service Operational
90 days ago
100.0 % uptime
Today
AWS Service Dependencies Operational
AWS route53 Operational
AWS route53resolver-eu-west-1 Operational
AWS route53resolver-eu-west-2 Operational
AWS route53resolver-eu-west-3 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-us-east-2 Operational
AWS eks-eu-west-1 Operational
AWS eks-eu-west-2 Operational
AWS eks-us-east-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS rds-us-east-2 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-us-east-2 Operational
AWS ecr-eu-west-1 Operational
AWS ecr-eu-west-2 Operational
AWS ecr-us-east-2 Operational
AWS directconnect-eu-west-2 Operational
AWS route53resolver-us-east-2 Operational
Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 18, 2025

No incidents reported today.

Sep 17, 2025
Eggplant Monitoring infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Sep 17, 13:40 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 17, 11:00 BST
Scheduled - We will be performing maintenance on the Eggplant Monitoring platform. No service interruption is expected, though redundancy will be temporarily reduced during this time.
Sep 16, 14:31 BST
Sep 16, 2025
Agent 10 Deployment 10.15.02
Completed - The scheduled maintenance has been completed.
Sep 16, 12:15 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 16, 08:30 BST
Scheduled - We will be deploying an update to Agent 10 (version 10.15.02) on the Eggplant Monitoring platform. No service interruption is expected, however, redundancy will be temporarily reduced during this update.
Sep 15, 15:33 BST
Sep 15, 2025
Agent 10 Canary deployment
Completed - The scheduled maintenance has been completed.
Sep 15, 15:31 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 11:00 BST
Scheduled - We will be performing an Agent 10 Canary deployment to the Test Servers in the range from 21200-21202, 21300-21302, 22100-22102, 22200-22202, and 23100-23102 on the Eggplant Monitoring platform. This deployment includes an update to Selenium-WebDriver (4.35.0). There is no update to the Chrome browser version, which will remain Chrome 138 for this release.

The agent will be closely monitored during the maintenance window. This deployment is not expected to impact testing on Agent 8. Once our testing has concluded, the deployment will be reverted.
Sep 15, 10:17 BST
Logging Infrastructure Improvements
Completed - The scheduled maintenance has been completed.
Sep 15, 11:07 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 10:45 BST
Scheduled - We will be updating our logging infrastructure configuration to improve efficiency. No impact to customer facing services is expected.
Sep 15, 10:30 BST
Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025
Monitoring and Alerting Configuration Updates
Completed - The scheduled maintenance has been completed.
Sep 11, 13:44 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 11, 13:30 BST
Scheduled - We will be making updates to our monitoring and alerting systems. No impact on customer related services is expected.
Sep 11, 13:25 BST
Sep 10, 2025

No incidents reported.

Sep 9, 2025
Eggplant Monitoring Maintenance
Completed - The scheduled maintenance has been completed.
Sep 9, 09:06 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 08:30 BST
Scheduled - We will be deploying an update to the Interactive Test Runner service. No service interruption is expected during this deployment.
Sep 8, 10:51 BST
Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

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