All Systems Operational

Uptime over the past 90 days. View historical uptime.
Eggplant Test in the Cloud (Saas) Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (Europe) Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (Europe) Operational
90 days ago
100.0 % uptime
Today
Hosted DAI (US) Operational
90 days ago
100.0 % uptime
Today
Hosted Test Execution (US) Operational
90 days ago
100.0 % uptime
Today
Monitoring Insights Operational
90 days ago
100.0 % uptime
Today
Portal Hub Operational
90 days ago
100.0 % uptime
Today
Testing Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
API v1 Operational
90 days ago
100.0 % uptime
Today
API v2 (for script update) Operational
90 days ago
100.0 % uptime
Today
Interactive Dashboard Operational
90 days ago
100.0 % uptime
Today
Email Monitoring Operational
90 days ago
100.0 % uptime
Today
Message Monitor Operational
90 days ago
100.0 % uptime
Today
FTP Monitoring Operational
90 days ago
100.0 % uptime
Today
Management Reports Operational
90 days ago
100.0 % uptime
Today
SMS Alerting Operational
90 days ago
100.0 % uptime
Today
Email Alerting Operational
90 days ago
100.0 % uptime
Today
Voice Alerting Operational
90 days ago
100.0 % uptime
Today
Inbound SMS Operational
90 days ago
100.0 % uptime
Today
Push Notifications Operational
90 days ago
100.0 % uptime
Today
Webhooks Operational
90 days ago
100.0 % uptime
Today
Real Customer Insights Operational
90 days ago
100.0 % uptime
Today
Instrumentation CDN Operational
90 days ago
100.0 % uptime
Today
Data Collection Operational
90 days ago
100.0 % uptime
Today
Data Validation Operational
90 days ago
100.0 % uptime
Today
Demographics Data Processing Operational
90 days ago
100.0 % uptime
Today
KPI Performance Data Processing Operational
90 days ago
100.0 % uptime
Today
DAI Import Data Processing Operational
90 days ago
100.0 % uptime
Today
Business Intelligence Dashboards Operational
90 days ago
100.0 % uptime
Today
Insights REST API Operational
90 days ago
100.0 % uptime
Today
Customer Support & Analytics Operational
90 days ago
100.0 % uptime
Today
Ticket System / License Portal (Greenhouse) Operational
90 days ago
100.0 % uptime
Today
Telephone System Operational
90 days ago
100.0 % uptime
Today
Desktop Application Feedback Processing Service Operational
90 days ago
100.0 % uptime
Today
Usage Processing Service Operational
90 days ago
100.0 % uptime
Today
AWS Service Dependencies Operational
AWS route53 Operational
AWS route53resolver-eu-west-1 Operational
AWS route53resolver-eu-west-2 Operational
AWS route53resolver-eu-west-3 Operational
AWS ec2-eu-west-1 Operational
AWS ec2-eu-west-2 Operational
AWS ec2-us-east-2 Operational
AWS eks-eu-west-1 Operational
AWS eks-eu-west-2 Operational
AWS eks-us-east-2 Operational
AWS rds-eu-west-1 Operational
AWS rds-eu-west-2 Operational
AWS rds-us-east-2 Operational
AWS s3-eu-west-1 Operational
AWS s3-eu-west-2 Operational
AWS s3-us-east-2 Operational
AWS ecr-eu-west-1 Operational
AWS ecr-eu-west-2 Operational
AWS ecr-us-east-2 Operational
AWS directconnect-eu-west-2 Operational
AWS route53resolver-us-east-2 Operational
Documentation Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

DAI 26.2.2 Upgrade Jul 15, 2026 07:00-09:00 BST

We will be performing scheduled maintenance to upgrade DAI to version 26.2.2 across all EU and US Eggplant Cloud tenancies. During this time, the DAI portal will be unavailable, and users will be unable to log in or execute tests. A maintenance page will be displayed throughout the maintenance window.
Posted on Jul 08, 2026 - 10:46 BST
Jul 11, 2026

No incidents reported today.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026
DAI Tenancies - Chrome 150 Fix
Completed - The scheduled maintenance has been completed.
Jul 8, 10:47 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 10:00 BST
Scheduled - We will be applying a DAI hot fix to resolve issues when using Chrome 150. No impact is expected to DAI Tenancies beyond the improvement for those using Chrome 150.
Jul 8, 09:55 BST
Jul 7, 2026
Monitoring Insights - Kubernetes Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 16:06 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 15:00 BST
Scheduled - We will be upgrading components of our Kubernetes infrastructure, on which MI services run. We do not anticipate impact to MI services or testing, but the infrastructure should be considered at risk.
Jul 6, 08:24 BST
DAI US - Kubernetes Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jul 7, 11:08 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 10:00 BST
Scheduled - We will be upgrading components of our Kubernetes infrastructure, on which DAI services in the US run. We do not anticipate impact to DAI tenancies, but the infrastructure should be considered at risk.
Jul 6, 08:20 BST
Jul 6, 2026
DAI - EU - Kubernetes Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jul 6, 14:10 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 13:00 BST
Scheduled - We will be upgrading components of our Kubernetes infrastructure, on which DAI services in the EU run. We do not anticipate impact to DAI tenancies, but the infrastructure should be considered at risk.
Jul 6, 08:19 BST
Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026

No incidents reported.

Jul 1, 2026

No incidents reported.

Jun 30, 2026
Eggplant Monitoring infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Jun 30, 10:32 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 08:30 BST
Scheduled - We will be performing maintenance on the Eggplant Monitoring platform. No service interruption is expected, though redundancy will be temporarily reduced during this time.
Jun 29, 17:23 BST
Jun 29, 2026

No incidents reported.

Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

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